We ship every business day.  Every effort is made to ship your order the same or next business day which it is received to ensure that you get your books as quickly as possible. Please feel free to contact us if you have questions regarding shipping methods.

At this time, our shopping cart will only calculate the $4.00 shipping charge.  We will add the difference for the correct postage when processing your order.  If you are paying by Check, Money Order, or PayPal, please add in the difference.  We apoloigize for the inconvenience at this time.
 
You will need to contact us if you want Expedited or Express shipping within the USA, Hawaii, Alaska, Puerto Rico, and Guam.

Shipping method	Cost
Standard within USA	$4.00 per order	USPS Media Mail with Delivery Confirmation or UPS Ground at our discretion. *3 to 10 days depending on destination.
Standard to Hawaii, Alaska, Puerto Rico, and Guam	$4.00 per order	USPS Priority Envelope with Delivery Confirmation if possible. Large orders/books may need to ship Surface Parcel at our discretion. *7 to 14 days for Priority Envelope and up to 6 weeks Surface.
Expedite within USA	$5.00 per order	USPS Priority Envelope with Delivery Confirmation or UPS Ground at our discretion. *2-3 days depending on destination
Other Express Options within the USA	Actual costs are based on weight and destination. *Call for a quote	UPS (Next Day or 2nd Day) Not available to PO boxes and military addresses. USPS Express Mail *Next-day delivery by 3 p.m. to many U.S. destinations. Delivery to most U.S. addresses, including PO boxes and military addresses.
Canada & Mexico	$9.00 per pack	Global Priority when possible.*See note below
All other International	$11.00 per pack	Global Priority when available and where possible.*See note below

Canada, Mexico and International shipments are charged actual shipping cost. *Orders which cannot be shipped via Global Priority due to weight and size restrictions or because Global Priority service is not available will be shipped the most economical way possible, including insurance where available. You will be notified of available shipping options if we are unable to ship Global Priority.

*	Let us know if you have a preference of airmail or surface post. We will be glad to check on the options available and give you a quote.
	- Global Priority generally take 1-2 weeks depending upon destination.
	- Surface shipments take about 2 to 4 weeks to Canada, 6 weeks to the United Kingdom, 6 to 8 weeks to Japan and Australia, and 10 to 12 weeks to Brazil, for a few examples.
*	Serpent's Tale NHBD / Zoo Book Sales cannot be held responsible for lost or damaged shipments if you refuse insurance where available.
*	We are required by Federal Law to provide a customs tag declaring the value of the books being shipped in each package.
*	Customs duty is the sole responsibility of the party receiving the shipment.
*	Serpent's Tale NHBD / Zoo Book Sales cannot be held responsible for customs delays.
*	USPS will not track Canadian, Mexico or International insured and/or registered orders until they are a minimum of 30 days past due.